After finishing Antioch College at age 19, Shel had to come to terms with his own work history: career paths not only in writing, but also in radio, teaching, arts, food service, office systems, community organizing, and environmental issues. To complicate the picture, most of his jobs had been for very short periods of time, because of Antioch's 3-month internship rotation program. Making sense of this hodge-podge and putting together his own first résumés led to a new career direction: résuméwriting and career services. Shel quickly realized he had the ability to discover a job candidate's best strengths and present them so those are highlighted while weaknesses are downplayed. In short, he turned résumé writing into a marketing function.

A native of New York City, he returned to that city to work at two literary agencies as a manuscript reader, and then worked for a year and a half as a VISTA Volunteer community organizer with the Gray Panthers. Pursuing poetry on the side, he became very active in the New York open poetry scene, and met Dina Friedman at an open reading in Greenwich Village.

The two left New York in 1980, spending a year in Philadelphia before settling in Western Massachusetts in 1981--and founding Accurate Writing & More with an initial marketing cost of $12 and a total start-up under $200 (most of it for a 13-year-old IBM Selectric typewriter). They married two years later. Daughter Alana was born in 1987--the same year Dina joined the business--and second child Rafael followed in 1992.

Dina Friedman

Dina graduated from Cornell University with an English degree in 1977, and returned to her home city of New York, where she met Shel in the fall of 1978. She has taught writing since 1981, at Mount Holyoke College, Holyoke Community College and the University of Massachusetts at Amherst, through Amherst Writers & Artists, and in her private studio. She's also taught public speaking in college and adult education settings.

Her two Young Adult Novels, Escaping Into the Night (Simon & Schuster) and Playing Dad's Song (Farrar, Straus & Giroux) have both won awards. She's also the author of a poetry chapbok, Wolf in the Suitcase (Finishing Line Press). Her poetry, fiction, and drama have been published in numerous magazines and literary journals, including The Sun, Calyx, Peregrine, Amelia, The Worcester Review, Hurricane Alice, Tsunami, Poetry Motel, Slant, and many others. She's been nominated twice for a Pushcart Prize (once for fiction, once for poetry), and has also won the Reed Smith Prize for fiction, and the Athena Press Pallas Award for drama. She was a semi-finalist in the PEN syndicated fiction contest. Author of several plays and numerous poems and stories, Dina has written several other novels for both adults and children. She's also published nonfiction in the Washington Post, Worcester Telegram & Gazette, and several Western Massachusetts papers, and was a contributor to the Paddington International Guide to Business Travellers.

After working as a copy editor at Oxford University Press, Dina went into community organizing and social work before joining Accurate Writing & More in 1987.

She continues to specialize in assisting writers to find their voice through supportive teaching and manuscript critiques, and also writes and edits résumés, press releases, brochures, and other materials.